Privacy Policy

At KENDERA FASHION LTD, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website, place an order, or interact with our services.

By using our website, you agree to the practices described in this Privacy Policy.

1. About Us

This website is operated by:

KENDERA FASHION LTD
Address: 6 Maran Way, Erith, United Kingdom, DA18 4BP
Email: support@kenderafashion.com
Phone: +44 7985702902

We are an online jewellery retailer specialising in stylish and affordable jewellery, including rings, bracelets, earrings, and necklaces.

2. Information We Collect

When you visit our website, create an account, place an order, or contact us, we may collect the following information:

• Full name
• Billing and delivery address
• Email address
• Telephone number
• Payment and transaction details
• Order history
• Information you provide when contacting our customer support team
• Website usage information, including IP address, browser type, and device information

We only collect information that is necessary to provide and improve our services.

3. How We Use Your Information

We use your personal information for the following purposes:

• Processing and fulfilling your orders
• Confirming payments and preventing fraudulent transactions
• Delivering products to your chosen address
• Providing customer support and responding to enquiries
• Sending important updates regarding your orders
• Improving our website, products, and customer experience
• Meeting our legal and regulatory obligations

We do not sell, rent, or trade your personal information to third parties.

4. Payment Information

All payments made through our website are processed securely by trusted third-party payment providers.

KENDERA FASHION LTD does not store or have access to your complete payment card details. Payment information is securely handled by payment service providers that comply with applicable security standards.

5. Cookies

Our website uses cookies and similar technologies to improve your browsing experience.

Cookies help us to:

• Remember your preferences
• Understand how visitors use our website
• Improve website performance
• Provide a smoother shopping experience

You can choose to disable cookies through your browser settings; however, some website features may not function properly.

6. Sharing Your Information

We may share your personal information with trusted service providers only when necessary to operate our business, including:

• Payment processing providers
• Delivery and shipping partners
• Website hosting and technology providers
• Customer service platforms

These third parties are required to protect your information and only use it for the services they provide to us.

7. Data Security

We take reasonable steps to protect your personal information from unauthorised access, loss, misuse, or disclosure.

Although no online service can guarantee complete security, we continuously work to maintain appropriate technical and organisational measures to safeguard customer information.

8. Your Rights

Depending on applicable data protection laws, you may have rights regarding your personal information, including:

• Requesting access to your personal data
• Requesting correction of inaccurate information
• Requesting deletion of your personal information where permitted
• Objecting to certain uses of your data
• Withdrawing consent for marketing communications

To exercise your rights, please contact us using the details below.

9. Marketing Communications

If you choose to subscribe to our marketing communications, we may send you information about new collections, promotions, and special offers.

You can unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our emails or by contacting us directly.

10. Third-Party Links

Our website may contain links to third-party websites or services.

KENDERA FASHION LTD is not responsible for the privacy practices or content of external websites. We recommend reviewing the privacy policies of any third-party websites you visit.

11. Children’s Privacy

Our website is not intended for individuals under the age required by applicable laws to make online purchases.

We do not knowingly collect personal information from children without appropriate consent.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business operations, legal requirements, or services.

Any updates will be published on this page. We encourage customers to review this policy periodically.

13. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

KENDERA FASHION LTD
Email: support@kenderafashion.com
Phone: +44 7985702902
Address: 6 Maran Way, Erith, United Kingdom, DA18 4BP